Secure Support
Open secure support in the app
Sensitive support belongs on app.tako.tax, where the tax app and same-origin /api/* handlers run behind AWS CloudFront and WAF. The marketing site does not collect tax documents, Social Security Numbers, or return details.
For questions that do not involve sensitive information (general product questions, "how do I…?", billing receipts), the regular contact channels are faster.
Secure channel
Open the secure support form inside the app. If you need to email first, send only a non-sensitive description to [email protected].