Contact
Get in touch
TakoTax offers best-effort technical support. Use the right channel for your question.
Technical support
[email protected]App does not load, export fails, browser issues, bugs, feature requests, documentation confusion.
Privacy questions
[email protected]Questions about what data TakoTax collects, how it is used, or how to exercise your rights.
Security and vulnerability reports
[email protected]Suspected vulnerabilities, security issues, or responsible disclosure.
See the vulnerability disclosure policy for guidelines.Do not send sensitive information by email
TakoTax is designed to keep your tax information on your device. Please do not send the following through email or support channels:
- Social Security numbers or EINs
- Full tax returns or completed forms
- Tax documents (W-2s, 1099s, etc.)
- Bank account or routing numbers
- Other sensitive personal or financial information
Normal support channels are not designed to receive sensitive information securely. TakoTax support cannot review your tax return for correctness or provide tax, legal, or financial advice.
Need to send sensitive details?
If your question involves your tax return, SSN, an IRS reject code, or other sensitive information, use the secure support form instead. It posts directly to TakoTax's AWS-hosted support system over TLS — no email forwarder, no third-party inbox.
Open secure support form →